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Claire Furner

Claire Furner

Claire Furner is an Account Manager for The Social Element. She specialises in social customer care for global retail and alcohol clients and is known to display exceptional geek tendencies.

brands and recycling

When It Comes to Recycling, What Should Brands Do?

May 8, 2018 2:00 pm Published by Comments Off on When It Comes to Recycling, What Should Brands Do?

What is the relationship between your company’s brands and recycling? Since the final episode of Blue Planet II aired on the BBC, featuring the devastating impact of the human plastic consumption, the conversation around single-use plastics has changed significantly, especially for food and drinks brands. The past few months have seen a wave of support […]


Get Scheduling: Instagram Opens Content Publishing API

February 1, 2018 7:45 pm Published by Comments Off on Get Scheduling: Instagram Opens Content Publishing API

A new month is here and with it, the social platform update we’ve all been waiting for: Instagram scheduling! Effectively immediately, Instagram is enabling content scheduling and publishing through its partners. These changes build on last year’s transition to the Instagram Graph API that enabled greater performance tracking of organic content. It allows for accounts […]


Brands, come out at night!

Why 24/7 Customer Engagement is Essential

August 3, 2017 8:09 am Published by Comments Off on Why 24/7 Customer Engagement is Essential

We’re in the age of the always-connected customer. For brands, there’s big benefits to be gained from being set up to engage your audience when they’re online, not just in business hours.