As we all emerge from the pandemic, those retailers that have survived this difficult period are focusing on new ways to attract consumers online and tempt them back into stores. Social commerce,…
OUR BLOG
Human connections
Managing social for financial service organisations
It’s more important than ever that financial services brands communicate clearly, regularly and with empathy and understanding. While some customers will be more severely impacted by the lockdown than others, everyone will…
What does it take to be a brave leader?
This week, it was our pleasure to be a key sponsor at The Marketing Society’s Bravest Conference on Wednesday 6th November. Our synergy with the Society is strong, as our belief in…
Social Community/Customer Management: Agency vs in-House?
If you, like most innovative brands on social media, recognise the strategic imperative of social customer care and community management on social, you will be considering the best way to bring efficiency…
