Content filled with emotion is typically shared more often than any other type of content and has the best chance at going viral. According to a study by the University of Indiana,…
Five Trends for Social Customer Service in 2018
2017 was an important year for social media customer service for brands. We learned many…
Top Ten Social Media Sites in 2017 and What Does It Mean for 2018?
The monthly active user count is an important statistic to use when identifying the most…