The #MeToo movement has been getting a lot of attention over the last few months. Week after week, a new story comes out, highlighting the scale of the issue. Our Insights and…
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Managing a Social Media Crisis: The Four Types of Internet Trolls
I’ve been running my social media agency for 16 years now and we protect brands…
Do People Engage with Valentine's Day Content?
It’s that time of year again. Candy hearts filled with chocolate, the cost of roses…
Focus on Empathy, Rapport, Experiences; Everything Else is Worthless – The Marketing Insider
Elizabeth Koenig, one of our US-based Account Managers, has a great piece up on The…
Valentine’s Day Content: Make It Emotional
Content filled with emotion is typically shared more often than any other type of content…
Five Trends for Social Customer Service in 2018
2017 was an important year for social media customer service for brands. We learned many…
Get Scheduling: Instagram Opens Content Publishing API
A new month is here and with it, the social platform update we’ve all been…
2018 New Year’s Resolutions – What Do We Desire?
It’s that time of year again when most of us have already made and then…
Overcoming the Fragility of Trust in Today’s Connected World
Jennifer Puckett, one of our talented Social Engagement Managers, shared on Adweek her thoughts on…
Inside The Mind Of . . . Tamara Littleton
Tamara Littleton gave an in-depth, fun, and insightful interview with B2B News Network. As the…