Our award-winning team of community intelligence specialists bring together the perfect weighted blend of proprietary AI powered tools, third-party data and best-in-class insights partnerships to understand and continuously improve your Social Currency.
We unite all
Social Elements
to supercharge your brand
We’re experts in
Intelligence
Strategy
Your brand can be distinct, differentiated and memorable
when you know your place.
We’ll help you earn your place with your audiences by developing strategic approaches that build your social value and deliver long-term sustainable brand growth.
Social Playbooks
Your shared societal awareness comes from evergreen principles around how you show up and socialise.
Our playbooks codify these approaches, becoming actionable guides for the whole business.
Community Management
Social is a dialogue, not a monologue.
From UGC celebrations, to Customer Service integration and Crisis Management, we know that your community is the easiest way to make your marketing and communications personal in people’s lives.
Creative
We’re not here for shiny work that takes months to make if no one gives a sh*t.
We always find the best creative solutions for our brands, regardless of the medium – as long as it’s socially valuable for the people you care about. From creative innovation sprints to share-worthy big creative platform ideas, our team of creatives and technologists are all obsessed with delivering ideas that will get your audiences to stop, stare and care.
Influencer
Gone are the days when a grinning celeb could hold your product up and they’d fly off the shelves.
We see influential voices as your credible and authoritative access point into new audiences. We’ll identify, contract and work with them to build your role in their community.
Brand Protection
From brand proactive readiness guides to cover the ‘what if’ moments, and crisis simulations, through to intercontinental 24/7 moderation at scale. We’ll do what’s needed to keep your brand safe online.
Paid Social Media
Growth is a core principle of building a brand, and that requires exposure to new audiences.
Our paid experts are pros at blending efficacy and efficiency to deliver across the funnel, regardless of your budget.
Experiences
We value IRL as much as URL.
We’ll deliver a considered and consistent approach to activating your brand in the real world. We pride ourselves on meaningful moments of engagement, not soulless expos.
Training
Bespoke training sessions and workshops to support your inhouse team. From how to scale globally to enhancing your organic and paid social capabilities.
Consultancy
Does ‘becoming socially valuable’ sound good? Sometimes even light-touch consultancy can set you in the right direction for your brand’s next step.
Want to see our work in action?
Testimonials
Rob Hanson Senior Manager, Social Listening and Operations, Keurig Dr Pepper:
“Social Element team never ceases to impress our team with their creativity, expert knowledge, and commitment to our partnership.
They go above and beyond for our business and do so with unmatched energy and expertise. We instill a great deal of trust into the team and they consistently overdeliver.
I can’t recommend Social Element enough!”
Samantha Hopps, Digital Content Manager, Mind :
“Social Element is brilliant at adopting our tone of voice, which is one of the most important things to look for when you’re deciding if you should work with an agency.
We didn’t trust our previous agency, and they relied on FAQs to engage with our audience. We are on the same page as Social Element team, and can trust them with our social media.”
Erin McGeer, Social Media Governance Lead, SAP:
“We’ve been working with Social Element for quite a number of years now and they have become a very trusted partner of ours.
We greatly appreciate their ability to keep us up to date on all of the inbound commentary hitting our brand and how closely they work with us to ensure that we’re activating around the most meaningful and impactful conversations.
We love working with Social Element and look forward to our continued partnership in the years to come!”