Social Media Engagement

Our social media services

Creative engagement

Social Media Engagement

Social media never sleeps

Authentic brand conversations are brand-fit, culturally relevant, at the right place and at the right time

It changes at the speed of culture

Our engagement on social media connects with consumers in real-time through a genuine, creative and human tone of voice, reactive engagement, proactive engagement and campaign engagement.

Reactive Engagement

We want your brand to be the hostess with the mostest. Our reactive social media engagement expertise enables us to interacts on your own properties, reply to direct mentions and hashtags and picks up on indirect brand mentions.

Proactive Engagement

This is your chance to be the best guest. Our proactive engagement approach means we’ll respond to anything that’s brand or product adjacent, interact with a specific community of like-minded individuals and comments on relevant trends.

Understanding the audience

Critical to this success is to have a diverse team that can understand all audiences and cultural differences. An audience ecosystem is fragile and can change in an instant if you are not paying exclusive attention to the spoken and unspoken signals, and critically, understanding their culture. Our team is trained to adapt at the speed of culture, and use our creative engagement on social media to get under the skin of a brand’s audience.

The ‘Hive Mind’

Our team is broad yet tightly-knit, and are passionate about knowledge sharing and collaboration. This is what we refer to as our “hive mind”. We know that our clients don’t have the time to stay on top of cultural trends as well as social media expertise on top of your other hundreds of marketing tasks. They can trust that their The Social Element team will be there for them and their audience.

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