What Marketers Should Know. Overview: QAnon, a loosely organized network and community of believers who embrace a wide range of unsubstantiated theories, is front and center in the current news cycle and…
Best practice
Working from home: Stay happy and productive
Over the month, more businesses and their teams have been working from home. For businesses…
A CEO’s SXSW Strategy: Tamara Littleton’s Key SXSW Insights
Over the course of this week, we’ll be sharing our thoughts about the much-debated South…
How To Protect Your Reputation – OPI
“How To…Protect Your Reputation” is originally published in the May 2018 issue of OPI. To…
What's Next with Facebook's New Community Guidelines?
Facebook has finally published its community guidelines for the first time, as it attempts to…
Race for Relevance: Social Media in Finance
In a recent interview with the ACCA, Tamara Littleton explains why all members of the senior…
How Netflix Weathered the #MeToo Storm. Is Your Brand Prepared for Crisis?
A Crisis Can Hit Any Brand, At Any Time. In this second of two articles…
Great Social Media Customer Service is Proactive, Not Reactive – Econsultancy
Tamara Littleton, The Social Element’s founder and CEO, shares her thoughts on Econsultancy.com on why…
Five Trends for Social Customer Service in 2018
2017 was an important year for social media customer service for brands. We learned many…
Get Scheduling: Instagram Opens Content Publishing API
A new month is here and with it, the social platform update we’ve all been…