Pivoting your social media | Whitepaper
Pivoting Your Social Media During A Crisis - Whitepaper Brands don’t need to be afraid to communicate during this crisis. People don’t expect brands to be perfect at handling a situation that’s…
Demands for real-time customer service continues to intensify and has been more keenly felt in 2020.
Excellent customer service is a differentiator for brands. Social media allows brands to deliver customer service with efficiency.
Having the right strategy is key and it’s more important than ever to showcase purposeful action. People want real-time responses.
If you would like more support creating excellent customer service on social, that’s where we come in.
