{"id":4430,"date":"2018-06-20T01:18:30","date_gmt":"2018-06-20T01:18:30","guid":{"rendered":"https:\/\/thesocialelement.agency\/?p=4430"},"modified":"2020-10-21T11:25:20","modified_gmt":"2020-10-21T11:25:20","slug":"six-crisis-management-lessons-from-top-brands","status":"publish","type":"post","link":"https:\/\/thesocialelement.agency\/six-crisis-management-lessons-from-top-brands","title":{"rendered":"Six Crisis Management Lessons from Top Brands at #PRWCRISIS"},"content":{"rendered":"<p>Several team members from The Social Element recently attended the\u00a0<a href=\"https:\/\/www.prweek.com\/uk\/crisis-communications\" target=\"_blank\" rel=\"noopener noreferrer\">PR Week Crisis Communications Conference<\/a>\u00a0and came back inspired by all things crisis management. Lisa Barnett, our\u00a0Innovation and Content Director, shares the six lessons to learn\u00a0from two high profile crises: Samsung and its problems around the\u00a0<a href=\"https:\/\/www.fastcompany.com\/3064569\/how-did-samsung-botch-the-galaxy-note-7-crisis-its-a-failure-of-leadership\" target=\"_blank\" rel=\"noopener noreferrer\">Galaxy Note 7<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.bbc.co.uk\/news\/newsbeat-43169625\" target=\"_blank\" rel=\"noopener noreferrer\">KFC running out of chicken<\/a>.<br \/>\n<em>&#8220;These were some great insights by Samsung and KFC and it was enlightening to see how open the two representatives were about what must have been a torrid time for everyone involved. Both companies were able to control the crisis and manage their brand\u2019s reputation by <\/em>minimising<em> damage.&#8221;<\/em><br \/>\n&nbsp;<br \/>\nRead what the six lessons are by clicking on this link:\u00a0<a href=\"https:\/\/polpeo.com\/six-crisis-management-lessons-from-top-brands-at-prwcrisis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Six Crisis Management Lessons from Top Brands at #PRWCRISIS<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Several team members from The Social Element recently attended the\u00a0PR Week Crisis Communications Conference\u00a0and came back inspired by all things crisis management. Lisa Barnett, our\u00a0Innovation and Content Director, shares the six lessons to learn\u00a0from two high profile crises: Samsung and its problems around the\u00a0Galaxy Note 7\u00a0and\u00a0KFC running out of chicken. &#8220;These were some great insights&hellip;<\/p>\n","protected":false},"author":3,"featured_media":1266,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sync_status":"","episode_type":"","audio_file":"","transcript_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"categories":[7],"tags":[101,102],"series":[],"episode_featured_image":"https:\/\/thesocialelement.agency\/wp-content\/uploads\/2016\/11\/polpeo.png","episode_player_image":"https:\/\/thesocialelement.agency\/wp-content\/uploads\/2019\/01\/Genuine-Humans.jpg","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"light","subscribeUrls":{"amazon":{"key":"amazon","url":"https:\/\/music.amazon.com\/podcasts\/3abc34c3-ff60-4a78-b347-6119461b7ed1\/GENUINE-HUMANS","label":"Amazon","class":"amazon","icon":"amazon.png"},"apple_podcasts":{"key":"apple_podcasts","url":"https:\/\/podcasts.apple.com\/gb\/podcast\/genuine-humans\/id1561811296","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"google_podcasts":{"key":"google_podcasts","url":"https:\/\/podcasts.google.com\/feed\/aHR0cHM6Ly90aGVzb2NpYWxlbGVtZW50LmFnZW5jeS9mZWVkL3BvZGNhc3Q?sa=X&ved=0CAYQrrcFahcKEwiQz-mM7dzvAhUAAAAAHQAAAAAQAQ","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"https:\/\/open.spotify.com\/show\/7jkfw0qeUlwrauhfy2pCGU","label":"Spotify","class":"spotify","icon":"spotify.png"},"youtube":{"key":"youtube","url":"","label":"YouTube","class":"youtube","icon":"youtube.png"}},"rssFeedUrl":"https:\/\/thesocialelement.agency\/feed\/podcast","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"il9TJ8qJcE\"><a href=\"https:\/\/thesocialelement.agency\/six-crisis-management-lessons-from-top-brands\">Six Crisis Management Lessons from Top Brands at #PRWCRISIS<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/thesocialelement.agency\/six-crisis-management-lessons-from-top-brands\/embed#?secret=il9TJ8qJcE\" width=\"500\" height=\"350\" title=\"&#8220;Six Crisis Management Lessons from Top Brands at #PRWCRISIS&#8221; &#8212; The Social Element\" data-secret=\"il9TJ8qJcE\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! 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