Both as individuals and society as a whole, we’re facing a crisis on a scale that we’ve not seen for generations. Businesses are feeling the effects of this, and they’ll continue to…
empathy
How brands can use the new Facebook reactions
Facebooks new reaction emoji’s (a pulsating heart and a ‘care’ emoji) are being introduced as…
Leadership in a crisis
Strong leadership can make or break a company’s reputation in a crisis. Without the clarity…