At the Stevie Awards, North America MD, Ashley Cooksley wins Silver Woman of the Year, while we took home the Women-Run Workplace of the Year silver medal. Go team!
'Tis the season for holiday planning! We can guide you through ensuring your social media is timely, human, impeccable, and strategic in its content and in its resourcing.
Get in touch to see how we can work together!
We're proud to have handled consumer engagement on CÎROC and Verzuz's livestream for the ages. As 6+ MM people tuned in, 1.9M tweets were generated globally, and it was awesome.
Creativity, empathy and critical thinking are essential to ensure that customer experience generates brand loyalty, word of mouth, and increased purchases.
A global team of geeky pioneers, using our social media super powers to help our clients connect with their audience in the most powerful way
We believe in the power of human connections
Our smartphones and devices are where we store pictures of our loved ones, pay our bills and search for our soul mate. It’s an intimate place and it demands an intimate style of communication. Most brands struggle to pop their heads out of their own product and environment and create this intimacy and really connect. We are specialists in making this connection feel seamless and genuine.
People respond to people. Brands are driven, created and led by people. We help bring out that human side to ensure brands present themselves as people, not products and services.
What we do
SOCIAL MEDIA SERVICES
Data to fuel your strategy. What do people say? What do they do? Where do they hang out? And how about your competitors? We’ll help you get all that info, and more.
So now you have the data, but what should you do? Which platform to pick? Why? What should you say? How much of it and for how long? Strategy’s got you covered.
Know what to say, when to say it and how to say it, no matter what happens and where it happens. From moderation, to community management, to engagement, connecting with humans requires a plan. Let us help.
Not so much clients as our social partners…
“They are full of information and ideas. They are my go-to place to help me on my journey.”
Digital Transformation Manager, Mondelez
Brands are speaking to consumers everywhere, 24/7. New platforms are born every day. Crisis happens every week, either because brands didn’t say the right thing, or because they didn’t know how to make the most of a platform. We’re curious, geeky, social media pioneers and this is where we investigate and discuss how brands should, will and could use technology to connect with people.
Have you found yourself needing to change your social media plans lately? 2020 and Covid-19 have changed everything to do with long and short-term strategic planning. There have been lots of winners…
Crisis prevention isn’t a one-time thing. You can’t just slap a plaster on the problem and walk away. By incorporating social media into crisis planning, you can fully prepare for neutralising a…
The Social Element wins a Silver Stevie Award for “Women-Run Workplace of the Year” and North America Managing Director Ashley Cooksley wins Silver in “Woman of the Year – Advertising, Marketing and Public…
The pandemic is forcing businesses to rethink aspects of their customer service. As waves of the virus come and go, and various areas of the country (and world) deal with different restrictions,…