Instagram stories are fast-becoming a fundamental part of brands’ social media strategy. They’re a great way to show a more human, less formal side to a brand, and they’re popular with consumers…
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Five Trends for Social Customer Service in 2018
2017 was an important year for social media customer service for brands. We learned many…
Get Scheduling: Instagram Opens Content Publishing API
A new month is here and with it, the social platform update we’ve all been…
Top Ten Social Media Sites in 2017 and What Does It Mean for 2018?
The monthly active user count is an important statistic to use when identifying the most…
Overcoming the Fragility of Trust in Today’s Connected World
Jennifer Puckett, one of our talented Social Engagement Managers, shared on Adweek her thoughts on…