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Brands are speaking to consumers everywhere, 24/7
We’re curious geeks who like to explore and share. This is where we investigate and discuss how brands should, will and could use technology to connect with people.
In this white paper, we have collated some of the best thinking on customer service, and combined it with our own experience to give you practical advice on how to deliver excellent customer service on social media.
When a business has a culture that supports mental wellness and encourages self-care, it becomes easier for the business to offer wellness guidance themselves.
Everyone needs some support – and that goes for brands and consumers, too. Now is the time to build good will to help businesses back on their feet after the crisis has passed.
