Brand love.
Human connections.
Insights driven.

Social media is an incredibly complex world. Our social media services will help you navigate your way through.

We get the intricacies of the space and how to really understand your consumers. We’ll help you unlock the barriers, smooth out the disparities and get control of your social strategy.

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How we create your strategy

Insights and Research

Data to fuel your strategy. What do people say? What do they do? Where do they hang out? And how about your competitors? We’ll help you get all that info, and more.

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Strategy

So now you have the data, but what should you do? Which platform to pick? Why? What should you say? How much of it and for how long? Strategy’s got you covered.

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Communications

Know what to say, when to say it and how to say it, no matter what happens and where it happens. Because connecting with humans requires a plan.

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Relationship Management

We make sure our delivery is impeccable. That means always being focused on helping you achieve those tough targets and making everything as seamless and easy as we possibly can.

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How we work

We will help you make sense of an incredibly complex landscape with our range of social media services. We take our understanding of your consumers, how to use social and our global + local knowledge to build simple and effective social media strategies.

We start with questions

We’ll need to talk, learn more about your broader business objectives and go beyond your social media KPIs. We spend time getting underneath the skin of your business. It’s a bit like therapy. The result is a clear picture of how we can best get you where you need to be.

Then we look at the data

We dive in and look at what’s happening with your brand on your social channels and across all platforms. We assess how you’re faring versus the competition, and analyse how consumers are reacting in your space.

We map out the strategy

Using our understanding of what you’re trying to achieve and what is stopping you getting there, combined with the clarity gained from the data, we start to lay out how you can use social to the best effect.

We activate and optimise

We have exceptional talent. We love people, we love to connect and we love to work hand in hand with our clients. Now that we’ve got to know each other, we figure out how to become an extension of your team, activate our strategy, use insights to re-assess the landscape and keep on moving the needle!

“The team at The Social Element are the perfect partners to help us deliver a great social media experience to our customers.”

KLM UK Social Media Team

Learn more about how our social media services have helped our brands

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