Brand Love.
Human Connections.
Insights Driven.

Social media services is an incredibly complex world.

The Social Cycle

Social First and Community-Led

Spotting the trends

Our teams are connecting with your community through engagement, social listening, and applying cultural knowledge

Maximising budget

We’re constantly listening, testing, learning and reviewing to optimize the success of your social strategy

Insights into strategy

We’re evaluating behaviour and trends in your community, culture, competitors, and category; using data to unearth the right opportunities

Creative engagement

Engagement, strategy and creative teams combine to deliver the right message to the right audience in the right place at the right time

Data to fuel your strategy. What do people say? What do they do? Where do they hang out? And how about your competitors? We’ll help you get all that info, and more.


So now you have the data, but what should you do? Which platform to pick? Why? What should you say? How much of it and for how long? Strategy’s got you covered.


Say the right thing, at the right place, at the right time. No matter what happens and where it happens. Because connecting with humans requires empathy, availability and agility.


How we work

We will help you make sense of an incredibly complex landscape with our range of social media services. We take our understanding of your consumers, how to use social and our global + local knowledge to build simple and effective social media strategies.

We start with questions

We’ll need to talk, learn more about your broader business objectives and go beyond your social media KPIs. We spend time getting underneath the skin of your business. The result is a clear picture of how we can best get you where you need to be.

Then we look at the data

We dive in and look at what’s happening with your brand on your social channels and across all platforms. We assess how you’re faring versus the competition, and analyse how consumers are reacting in your space.

We map out the strategy

Using our understanding of what you’re trying to achieve and what is stopping you getting there, combined with the clarity gained from the data, we start to lay out how you can use social to the best effect.

We activate and optimise

We have exceptional talent. We love people, we love to connect and we love to work hand in hand with our clients. Now that we’ve got to know each other, we figure out how to become an extension of your team, activate our strategy, use insights to re-assess the landscape and keep on moving the needle!

“The team at The Social Element are the perfect partners to help us deliver a great social media experience to our customers.”

KLM UK Social Media Team

Learn more about how our social media services have helped our brands