How we connect brands to their audiences
How we connect brands to their audiences
Genuine engagement drives campaign results for Visa and Where You Shop Matters through emotional connections and social listening.
VISA – Driving campaign results through genuine engagement
Our TikTok strategy for Dr Pepper drove 282% growth in followers, 13M views, and 122K likes. We identified trends early and engaged proactively.
Dr Pepper on TikTok
Oreo’s Lady Gaga collaboration caused a frenzy among her fans. TSE addressed challenges through social listening and engagement, resulting in 326.1k total engagements…
Oreo and Lady Gaga Collaboration
Keurig Dr Pepper’s social media management boosted brand awareness and loyalty with our around-the-clock services and community-led approach, resulting in a 212.5% increase in consumer engagement…
KEURIG DR PEPPER – Social Media Management
Peloton leverages community feedback to drive brand loyalty with 750k monthly interactions and personalized surprises and delights…
PELOTON – The Century Ride
T-Mobile partnered with us to build the best social customer service program, resulting in rapid response times and increased engagement…
T-MOBILE – Building the best social customer service programme
We helped Primark gain global insights and maintain brand loyalty through social media community management, localization, and insights in six languages…
PRIMARK – Gaining global insights from European markets
We helped Gatwick Airport turn travel woes into advocacy through social media customer service, leading to multiple awards and top 50 customer service ranking…
GATWICK AIRPORT – Turning travel woes into advocacy
Blue Moon’s social media engagement and moderation partnership with us has increased brand loyalty with fast response times and thousands of engaged conversations…
BLUE MOON – Increasing brand love on social
Maynards Bassetts reconnected with their audience and boosted brand love through a strong social media engagement strategy resulting in a 16,000% engagement uplift in two months…