This week many people in the UK are thinking of the two slain Manchester policewomen, as the two murder victims, PC Fiona Bone and her colleague PC Nicola Hughes were laid…
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OK, Purge Fake Facebook Accounts – But Create Page Admin Profiles Please!
Facebook has apparently started to purge fake Facebook accounts as part of the site integrity improvements it announced last month, following revelations that thousands of users registered on the site didn’t exist.…
Help! I Can't Hide Facebook Comments Any More
Facebook seems to have thrown its moderators and community managers yet another unannounced curve ball, and you can’t hide Facebook comments any more. When moderating, the old ‘hide’ option has disappeared, both from…
How to Change Your Facebook Brand Page Username (Vanity URL)
Good news for Facebook Page admins. Facebook announced last week that it is now possible to change your Facebook brand page username (that’s the vanity url you chose) in the admin tools.…
How Retail and Investment Banks are Using Social Media – Case Studies
The past couple of months have seen an increased acknowledgement of the role social media has to play in the development of the financial services sector. Industry forums like Finextra’s Live Social…
Top Twitter Abbreviations You Need to Know
Twitter abbreviations and acronyms are an odd mash-up of text slang, old school chat room phrases, common sense short forms and corporate buzzwords. There is nothing more terrible than parsing a customer…
Taking Control of an Unofficial Facebook Brand Page Without Igniting a PR Disaster
Having set up your Facebook Brand Page, you may have noticed that there are one or several unofficial Fan Pages related to your brand already in existence. There are a number of…
How to Stop 'Auto-Tagging' on Facebook
As you’re probably aware – or possibly not – Facebook is rolling out its auto-tagging feature, using facial recognition software to suggest phototagging. Your Facebook friends – who previously had to go…
How to Change Your Facebook Brand Page URL
So you have your snazzy new Facebook Brand Page and people are becoming Fans already. Unfortunately, Facebook’s automatically assigned URL isn’t very friendly or pretty. So how do you go about changing…
How to Remove Geotagging from your Photos
A YouTube clip about the potential dangers of geolocation information available on photos caught our eye this week. This piece could justifiably be accused of alarmism and hysteria, but nevertheless, geolocation tagging of photos taken…
