Strong leadership can make or break a company’s reputation in a crisis. Without the clarity and direction a leader brings, even the best crisis communications teams will founder. A leader will determine…
Blog
How social media influences our relationship with body image
According to the latest report from the Mental Health Foundation, 22% of adults and 40%…
Metro Bank and Whatsapp Panic
Metro Bank has had a few issues this year. According to This is Money, it…
How are social networks and apps monetising their services in 2019?
Instagram recently launched the ability to buy products from a creator’s post – without leaving…
Writing in plain language
“We are very hesitant to admit any mistake on behalf of the company so we…
Facebook Messenger takes centre stage for customer service
“The future is private,” proclaimed Mark Zuckerberg at Facebook’s F8 developer conference this week. Zuckerberg…
Actions, not words: crisis lessons from tackling racism in sport
Manchester City footballer Raheem Sterling spoke to Sky News this week about the urgent need…
Move over Snapchat – teenagers are using Google Docs to talk in class
When we think about teenagers using social media, we tend to think of Instagram and…
Dealing with fake news during a crisis
For the last three years around Easter, a story has circulated saying supermarket Aldi has…
Does social media leave us more politically divided?
Social media can be an incredible force for positive change. But when it comes to…