Our Blog

Our latest thoughts on all elements of social media and how to make it amazing – including content, strategy, engagement and more.

Crisis management in the age of social media

How brands handle crisis communications has changed dramatically with the emergence of social media and other technologies. As part of their Perspectives series, we talked with PR agency Porter Novelli at SXSW about the risks and opportunities of these changes

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Our Publications

In depth social media insights backed by our extensive experience and research.

Managing social media at scale

Managing social media at scale

Running a global social media project presents unique challenges and maintaining brand consistency across all of your markets can be difficult without the right approach. In this thought piece we share what we’ve learned managing multinational social media for some of...

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